Privacy Policy

Welcome to our website. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information, as well as your rights regarding that data.

We do not share your data with third parties for marketing or promotional purposes. SMS opt-in data and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes.


Data Sharing and Disclosure

We may share your personal data with third parties only in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf, such as IT, telecom, hosting, and data storage providers. These providers are contractually obligated to protect your data and use it solely for service provision.
  • Legal Obligations: When required by applicable law, regulation, legal process, or governmental request.
  • Protection of Rights: To protect our legal rights, enforce our terms and policies, or to protect the safety and security of our users or others.

We do not share your personal information, including SMS consent data or phone numbers, with third parties or affiliates for marketing purposes.


Data We Collect

We collect the following categories of personal data:

  • Identity Data: First and last name
  • Contact Data: Email address, phone number, billing, and delivery addresses
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform
  • Usage Data: How you interact with our website, products, or services
  • Marketing & Communications Data: Preferences for receiving marketing communications from us and communication methods


Methods of Data Collection

We collect your data through:

  • Direct Interactions: When you fill out online forms, register for services, request marketing, or provide feedback
  • Automated Technologies: We may collect technical data using cookies, web server logs, and other technologies as you interact with our website


How We Use Your Personal Data

We use your data for the following legitimate purposes:

  • SMS Program: To send SMS messages related to services, appointments, billing, updates, or promotions (if opted in). You may opt out at any time
  • Service Fulfillment: To provide services or support that you have requested or contracted
  • Marketing: To send you marketing messages according to your preferences
  • Analysis: To evaluate usage trends and improve our services
  • Customer Support: To respond to inquiries or service requests


Data Storage, Maintenance, and Protection

We apply appropriate technical and organizational security measures, including:

  • Encryption: Safeguarding data in transit and at rest
  • Access Controls: Limiting access to authorized personnel only
  • Regular Assessments: Ongoing evaluations to identify vulnerabilities


Your Rights

You have the right to:

  • Access: Know what personal data we hold about you
  • Correction: Request changes to inaccurate or incomplete information
  • Erasure: Ask us to delete your data where there is no legal or business need for us to retain it
  • Objection: Challenge our processing if based on legitimate interest
  • Restriction: Request a temporary halt on processing while a dispute is resolved


Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. If changes are significant, we will notify you as required by law.

The “Last Updated” date at the top will always reflect the current version.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Mobile Information & SMS Terms & Conditions

If you opt in to our SMS program, you consent to receive text messages at the phone number you provide. Message types may include:

  • Appointment or service reminders
  • Notifications and updates
  • Billing alerts
  • Promotional offers — if applicable


Message frequency may vary. Message and data rates may apply based on your mobile carrier’s plan.

We do not share SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes. This data is used solely to provide SMS communications you have requested.


We may share your data with service providers who assist us in delivering SMS messages. These providers are required to keep your information secure and are prohibited from using it for other purposes.


You can opt out of SMS messages at any time by:

  • Replying “STOP” to any text you receive from us
  • Contacting us at (312) 726-3700
  • For assistance, reply “HELP” or reach out via our contact page


Opt-Out Options

You can opt out of marketing communications through any of the following methods:

  • SMS: Reply “STOP” to any text message
  • Email: Click the “unsubscribe” link in any marketing email
  • Account Settings: Adjust your preferences in your profile or account portal

Please note that opting out of marketing communications does not affect service-related messaging (such as receipts or account notices).